Shipping policy

Shipping Policy

Thank you for shopping with MIRMIA.

We are committed to preparing and delivering your order with care, and we aim to make the shipping process as clear and reliable as possible.

Shipping Locations

MIRMIA currently ships across Egypt.

Delivery Timeframes

Estimated delivery times are as follows:

Cairo and Giza:
Orders are typically delivered within 3 to 5 business days.

Other governorates across Egypt:
Orders are typically delivered within 5 to 10 business days.

Please note that these are estimated delivery timeframes only. In many cases, orders may arrive earlier than expected, but delivery times can vary depending on order volume, courier operations, public holidays, weather conditions, and destination accessibility.

Order Processing

Orders are processed after they are confirmed successfully.
Orders are generally processed within 1 to 2 business days unless otherwise stated.

Orders are not usually processed or shipped on Fridays, public holidays, or during exceptional closures.

Once your order has been prepared and handed over to the shipping provider, delivery timing will depend on the courier and destination.

Shipping Confirmation

Once your order is confirmed and prepared for dispatch, you may receive a shipping confirmation or order update through the contact details provided at checkout.

Please make sure your shipping address and phone number are entered correctly to avoid delays.

Delivery Delays

While we always aim to deliver within the estimated timeframe, delays may occasionally happen due to factors outside our control, including but not limited to:

courier delays
high order volume
national holidays
weather conditions
incorrect or incomplete shipping information
remote delivery locations

MIRMIA is not responsible for delays caused by the shipping carrier once the order has been dispatched, but we will always do our best to support you and help track your order when needed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

If an incorrect address or phone number is entered, this may result in delays, failed delivery attempts, or additional shipping charges. MIRMIA is not responsible for orders affected by inaccurate customer information.

Delivery Support

If you have any questions about your order or need assistance with delivery, please contact us at: 01117800014

We will do our best to assist you as quickly as possible.

Order Acceptance

Please inspect your order upon arrival. If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible so we can review the issue and help resolve it.